One or Two?

One Shop or Two?
by contributing columnist Ashley Pahl aka AshleyPahl
Having an Etsy, Artfire or Folksy shop can sometimes be a very time-consuming activity. Why would a person want to open a second shop? There are many good reasons for making the decision to have two stores, and sometimes it is the right choice. Some good reasons for opening a second shop include:
1. Introducing a new line of items or a different style.
2. Selling handmade if you own a supply shop, or vintage if you own a handmade shop, etc.
3. A shop appears cluttered and is overwhelming to shop browsers.
4. Separating the popular money-makers from the more serious art forms.
5. Dividing a wide range of prices into two so that shoppers can focus and better compare products.
Buyers may have an easier time focusing on the items they are looking for if they are separated from the additional miscellanea that you sell. For example, if you mostly make knit hats, but also have your handmade earrings peppered in your shop, it may be too distracting for shoppers who came to your shop looking for hats. Alternatively, if you have a shop that specializes in sterling silver jewelry, it may help a shopper to focus on what they really want if the more expensive pieces are separated from less expensive “silver-toned” pieces.
Having a second shop may even get you more exposure. You can be listed in directories twice, in Etsy’s search engine twice (when searching for sellers), and could be stumbled upon twice.
The downside, of course, is that a second shop is twice the work. Two shops to stock; two shops to market and promote; two shops to make listings for; two shops to answer messages for and complete feedback for. Additionally, if you decide to move items that you already have listed in one shop to a new shop, you will need to do so manually: copy and paste the titles, descriptions, and materials, re-type the tags, make new shipping profiles, and upload the photos all over again. Not only that, but you will lose all of the hearts and views you have accumulated for such items. Your shop’s feedback will be back at zero and you’ll have to find a way to bring shoppers to your second store.
For many, it may be worth adding a new product line to the original shop and see how it fairs. Additionally, it may help to organize the “clutter” of the first shop into something more manageable for browsers. The shop sections feature and Rearrange Shop feature are both great for accomplishing such a task.
If the pros outweigh the cons and you decide to go for it, here are some things to remember when opening a second store:
1. You will need a second email address. Each email address can only be linked to one account on Etsy.
2. You will need to disclose your additional shops. You must link from your first shop to your second shop and vice versa either in your shop announcement, profile, or shop policies page.
3. All listings must be manually re-listed. There is no way to just switch them to a new account, and you will have to pay listing fees again.
4. The same PayPal account can be used for multiple Etsy accounts – there is no limit.
5. If you are not using the same banner, avatar, packaging materials and business cards that you use for your first shop, you may need to get new ones, which will add additional costs.
All in all, the decision to open a second online shop is really an individual one. What works for one business may not pan out for another. It may be worth the financial risk to open a new store, or it may be more practical to better manage your first shop. Many Etsy businesses do quite well with multiple shops, and as the old adage goes, “you never know until you try”.
Poster image courtesy of The LoveShop
“Open” image courtesy of The Back Porch Shoppe














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